6 Nov 2013

Social TV: What Will Really Change?



2014 is being hailed as the Year of Social TV, but will our programming really change? Carl Richter, Co-Founder of Spacecraft TV, thinks it will in 3 key ways.

For a long time now, Facebook apps and Twitter feeds have been bolted onto TV shows, pretty much as afterthoughts, demonstrating that broadcasters have an awareness of social media, but without dramatically shaping or influencing the core content itself. Sure, sometimes these add-ons have unlocked extra webisodes or spin-off games, but in very few cases have they enabled viewers to participate in and help build the actual show. On three ever-more-impactful levels, this is where the grid is going to change.

While there have been great "fully interactive" TV pitches in the past, if these ideas have made it off paper and onto the screen then they've all been all watered down. Now, the full convergence of TV and social media is happening and resistance is almost gone. Rather than social media content being seen as "add-on", it's now being viewed as central, which means the most forward-thinking and innovative TV shows are being created the other way around.

What's really changed is that broadcasters have had to overcome their fear of the "live". When the first wave of "participation" TV shows was being pitched, they were telephony- and web-based, which severely limited their interactive impact since both mechanisms depended on the insertion of "live" content into traditional (mostly pre-taped) TV packages. So, at the lower end of the schedule, a viewer could SMS a number advertised on a pre-taped gameshow, for example, and win a daily prize, with their name appearing on a superimposed graphic at the end. And even at the higher unscripted end, in the "live" primetime versions of these formats, there was still massive reserve on the broadcaster's part in enabling too much interaction, too many variables, too much "live".

Now, because social media networks are always "live", always on-air, things have inevitably had to give at the broadcast end of the convergence. Of course, no major channel is seriously going to consider rolling, unplanned, "anything goes" TV, but the structure of primetime TV formats is changing, and will continue to do so, due to input from the social media side of the equation.

The first thing we're already seeing happening (and will see a whole lot more of) is Sourcing replacing traditional Casting methods. Instead of social media like Twitter being used to post calls for contestants on a reality gameshow, say, which isn't much different to placing a classified ad, we're going to see more and more unscripted shows Sourcing their participants from targeted social media clouds. Take Spacecraft's own format Out To Lunch, for example, which has been billed as social TV's "Come Dine With Me".


Every day, two restaurants must provide set menus for 50 diners on a fixed budget. The locations are secret, until posted on Twitter, when locals have the chance to win a free lunch and participate as competition judges. The show is recorded and edited in the afternoon, then sent out live from the featured locations in the evening, so Sourced participants can watch themselves on TV during access or primetime that same night.

Which leads into the second big step-change: Sharing. In its first-wave incarnation this used to be similar to posting recommendations on a forum, but if Sourcing is going to replace Casting, then Sharing is going to change Consumption. We're becoming accustomed to Tweet tickers and hashtags in the corner of the screen, but this is just the start. Sharing is going to explode through the cyber ceiling of your Follower count and directly influence what huge audiences see on their TVs.


Windfall  is  an  example of a live, primetime entertainment format, which not only Sources contestants but creates a second wave of in-show participants through massive Sharing. To build pre-show momentum, a transparent box filled with cash has been suspended in a public building for 7 days. As time counts down, viewers share content for an opportunity to be in the audience when a trapdoor in the box is opened and cash rains down. But there's a twist to the format mechanic that comes into effect on-air, allowing the entire social cloud to participate right up to the money-shot at the end. Sharing achieves a true integration of first and second screens.

The third, and perhaps most impactful change, though, is that a whole swathe of Socialites are going to be the new Celebrities (see how I've been using those social "S"s to replace closed-off "C"s?). We´ll always have and need well-known faces as anchors, but recent phenomena ("Red Tie Guy", Charles Ramsey's "Dead Giveaway" meme, "Zero-Distancing") have illustrated huge audience desire to discover "ordinary" - meaning extraordinary - stars. Not stars for a lifetime, perhaps, but that isn't what social TV is about. It's about the moment, and the moment is always changing, and all the TV channels out there that don't carry rolling news are having to catch up.

To wrap, social media is the new way into TV through Sourcing, will shape what we see on TV through Sharing, and will be sustained by a rolling wave of Socialites-turned-Celebrities which everyone can surf. And some people think Social TV is just about advertising, Twitter ratings and heightened brand exposure: without great content none of these things mean much.

Carl Richter
Co-Founder
Spacecraft TV  |  @spacecraftTV